Terms of service
Terms of Service
Welcome to Concourse Clobber. These Terms of Service outline the rules and conditions for using our website and purchasing products from us.
By accessing our website or placing an order, you agree to be bound by these terms.
About Us
Concourse Clobber is an independent clothing brand creating apparel inspired by football culture, matchday experiences, and the communities behind the game.
Ordering
When you place an order through our website, you are making an offer to purchase products from Concourse Clobber.
After placing an order, you will receive an order confirmation email. This does not mean your order has been accepted. Your order is accepted once it has entered fulfilment and production.
We reserve the right to cancel orders in situations including, but not limited to:
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Products being unavailable.
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Errors in product pricing or descriptions.
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Suspected fraudulent activity.
If your order is cancelled, any payment taken will be refunded.
Products
We aim to display our products and colours as accurately as possible. However, colours may vary slightly depending on your device screen settings.
As our products are made to order, slight variations may occur during the manufacturing process.
Pricing & Payments
All prices displayed on our website are shown in the applicable currency.
Payment must be completed at checkout before your order can be processed.
We accept payments through the methods available at checkout. By submitting payment information, you confirm that you have permission to use the selected payment method.
Fulfilment & Shipping
Products are made to order and fulfilled by our production partners.
Fulfilment typically takes 2–5 business days before your order is shipped. Delivery times vary depending on your location and selected shipping method.
For full details, please see our Shipping Policy.
Returns & Refunds
Due to products being made to order, we do not accept returns or exchanges for changes of mind, incorrect sizing, or ordering the wrong product.
If your item arrives damaged, defective, or incorrect, please contact us within 30 days of receiving your order and we will work to resolve the issue.
For full details, please see our Returns & Refund Policy.
Intellectual Property
All content on this website, including logos, designs, images, text, and branding, belongs to Concourse Clobber unless stated otherwise.
You may not copy, reproduce, distribute, or use any of our designs or branding without written permission.
Website Use
You agree not to use our website for any unlawful purpose or attempt to interfere with the operation or security of our website.
We reserve the right to refuse service to anyone who violates these terms or engages in harmful activity.
Limitation of Liability
Concourse Clobber is not responsible for delays caused by circumstances outside of our control, including courier delays, customs delays, weather conditions, or other unforeseen events.
Our liability is limited to the value of the products purchased from us, except where otherwise required by law.
Changes to These Terms
We may update these Terms of Service from time to time. Any changes will be posted on this page with the updated date.
Your continued use of our website after changes are made means you accept the updated terms.
Contact Us
If you have any questions about these Terms of Service, please contact us through our website.
Thank you for supporting Concourse Clobber.